PLEASE READ THESE TERMS
AND CONDITIONS OF SALE VERY CAREFULLY.
THE TERMS AND
CONDITIONS OF SALE ARE LIMITED TO THOSE CONTAINED HEREIN. ANY
ADDITIONAL OR DIFFERENT TERMS IN ANY FORMS DELIVERED BY
CUSTOMER ARE HEREBY DEEMED TO BE MATERIAL ALTERATIONS AND
NOTICE OF OBJECTION TO THEM AND REJECTION OF THEM IS HEREBY
GIVEN.
BY ACCEPTING DELIVERY OF THE PRODUCTS AND
SERVICES DESCRIBED IN TANGO-ENTERTAINMENT’S INVOICE OR OTHER TANGO-ENTERTAINMENT
DOCUMENTATION, CUSTOMER AGREES TO BE BOUND BY AND ACCEPTS
THESE TERMS AND CONDITIONS OF SALE UNLESS CUSTOMER AND TANGO-ENTERTAINMENT
HAVE SIGNED A SEPARATE AGREEMENT, IN WHICH CASE THE SEPARATE
AGREEMENT WILL GOVERN.
Important Information About These Terms and Conditions
of Sale These terms and conditions of sale constitute a
binding contract between you ("Customer") and TANGO-ENTERTAINMENT. Customer accepts
these terms and conditions of sale by making a purchase, placing an
order or otherwise shopping on TANGO-ENTERTAINMENT's Website (the "Site"). These
terms and conditions of sale are subject to change without prior
notice, except that the terms and conditions of sale posted on the
Site at the time Customer initially places or modifies an order will
govern the order in question.
These terms and conditions of
sale constitute the entire agreement between Customer and TANGO-ENTERTAINMENT
relating to the terms and conditions of sale of products and
services on the Site. Customer consents to receiving electronic
records, which may be provided via a Web browser or e-mail
application connected to the Internet; individual consumers may
withdraw consent to receiving electronic records or have the record
provided in non-electronic form by contacting TANGO-ENTERTAINMENT at the address
provided below.
Customer may issue a purchase order for
administrative purposes only. Additional or different terms and
conditions contained in any such purchase order will be null and
void. Customer agrees that the terms and conditions of sale
contained herein and in TANGO-ENTERTAINMENT’s invoice or other documentation will
control. No course of prior dealings between the parties and no
usage of trade will be relevant to determine the meaning of these
terms and conditions of sale or any purchase order or invoice
related thereto.
Governing
Law THESE TERMS AND CONDITIONS OF SALE AND ANY SALE
HEREUNDER WILL BE GOVERNED BY THE LAWS OF THE STATE OF ILLINOIS,
WITHOUT REGARD TO CONFLICTS OF LAWS RULES. ANY ARBITRATION,
ENFORCEMENT OF AN ARBITRATION OR LITIGATION WILL BE BROUGHT IN COOK
COUNTY, ILLINOIS AND CUSTOMER CONSENTS TO THE JURISDICTION OF THE
FEDERAL AND STATE COURTS LOCATED IN COOK COUNTY, ILLINOIS AND
SUBMITS TO THE JURISDICTION THEREOF AND WAIVES THE RIGHT TO CHANGE
VENUE. CUSTOMER FURTHER CONSENTS TO THE EXERCISE OF PERSONAL
JURISDICTION BY ANY SUCH COURT WITH RESPECT TO ANY SUCH
PROCEEDING.
Title; Risk of
Loss If Customer provides TANGO-ENTERTAINMENT with Customer’s carrier
account number or selects a carrier other than a carrier that
regularly ships for TANGO-ENTERTAINMENT, title to products and risk of loss or
damage during shipment passes from TANGO-ENTERTAINMENT to Customer upon shipment
from TANGO-ENTERTAINMENT’s facility. For all other shipments, title to products and
risk of loss or damage during shipment passes from TANGO-ENTERTAINMENT to Customer
upon receipt by Customer. Notwithstanding the foregoing, title to
software will remain with the applicable licensor(s) and Customer's
rights therein are contained in the license agreement between such
licensor(s) and Customer. TANGO-ENTERTAINMENT retains a security interest in the
products until payment in full is received. Customer will be
responsible for all shipping and related charges.
Export Sales If this transaction involves an
export under the Export Administration Regulations, the commodities,
technology and/or software sold or distributed under these terms and
conditions of sale exported from the United States by TANGO-ENTERTAINMENT were
exported in accordance with the Export Administration Regulations.
Diversion, use, export or re-export contrary to United States law is
prohibited. The commodities, technology and/or software sold or
distributed under these terms and conditions of sale may not be
exported or re-exported to Cuba, Iran, Iraq, Libya, Sudan, North
Korea or Syria or to entities and persons that are ineligible under
United States law to receive United States commodities, technology
and/or software. In addition, manufacturers' warranties for exported
products may vary or may be null and void for products exported
outside the United States.
Warranties Customer understands that TANGO-ENTERTAINMENT is
not the manufacturer of the products purchased by Customer hereunder
and the only warranties offered are those of the manufacturer, not
TANGO-ENTERTAINMENT. In purchasing the products, Customer is relying on the
manufacturer’s specifications only and is not relying on any
statements, specifications, photographs or other illustrations
representing the products that may be provided by TANGO-ENTERTAINMENT or its
affiliates. In connection with services, neither affiliates of TANGO-ENTERTAINMENT
nor third party service providers are agents of TANGO-ENTERTAINMENT and TANGO-ENTERTAINMENT has no
obligation or liability arising from any services performed by or
any warranty, if any, made by, such service providers. TANGO-ENTERTAINMENT AND ITS
AFFILIATES HEREBY EXPRESSLY DISCLAIM ALL WARRANTIES EITHER EXPRESS
OR IMPLIED, RELATED TO PRODUCTS SOLD OR SERVICES PROVIDED BY THIRD
PARTIES OR AFFILIATES OF TANGO-ENTERTAINMENT, INCLUDING, WITHOUT LIMITATION, ANY
WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, OR
WARRANTY OF NONINFRINGEMENT. THIS DISCLAIMER DOES NOT AFFECT THE
TERMS OF THE MANUFACTURER'S WARRANTY, IF ANY.
Internet Disclaimer Internet connectivity
requires access services from an Internet access provider. Contact
your local access provider for details.
56K
Disclaimer 56K modems are capable of 56Kbps downloads,
however, current regulations limit download speed to
53Kbps.
Pricing Information; Availability
Disclaimer All pricing is subject to change. TANGO-ENTERTAINMENT reserves
the right to make adjustments to pricing, products and service
offerings for reasons including, but not limited to, changing market
conditions, product discontinuation, product unavailability,
manufacturer price changes and errors in advertisements. All orders
are subject to product availability. Therefore, TANGO-ENTERTAINMENT cannot guarantee
that it will be able to fulfill Customer’s orders.
Limitation of Liability NEITHER TANGO-ENTERTAINMENT NOR ITS
AFFILIATES WILL BE LIABLE FOR LOST PROFITS, LOSS OF BUSINESS OR ANY
CONSEQUENTIAL, SPECIAL, INDIRECT OR PUNITIVE DAMAGES, EVEN IF
ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, OR FOR ANY CLAIM BY ANY
THIRD PARTY. NEITHER TANGO-ENTERTAINMENT NOR ITS AFFILIATES WILL BE LIABLE FOR
PRODUCTS NOT BEING AVAILABLE FOR USE OR FOR LOST OR CORRUPTED DATA
OR SOFTWARE OR THE PROVISION OF SERVICES BY THIRD PARTIES. CUSTOMER
AGREES THAT FOR ANY LIABILITY RELATED TO THE PURCHASE OF PRODUCTS OR
SERVICES PROVIDED BY TANGO-ENTERTAINMENT OR ITS AFFILIATES, NEITHER TANGO-ENTERTAINMENT NOR ITS
AFFILIATES WILL BE LIABLE OR RESPONSIBLE FOR ANY AMOUNT OF DAMAGES
IN EXCESS OF THE LESSER OF: (A) THE DOLLAR AMOUNT PAID BY CUSTOMER
FOR THE PRODUCT(S) OR SERVICE(S) GIVING RISE TO THE CLAIM; OR (B)
$50,000.
TANGO-ENTERTAINMENT will not be responsible for any delays in
delivery which result from any circumstances beyond its control,
including without limitation, product unavailability, carrier
delays, delays due to fire, severe weather conditions, failure of
power, labor problems, acts of war, terrorism, general insurrection,
acts of God or acts of any government or agency. Any shipping dates
provided by TANGO-ENTERTAINMENT are estimates only.
Third
Party Services Customer acknowledges and agrees that, in
some instances, TANGO-ENTERTAINMENT and its affiliates are resellers of services and
are not the provider of those services. In those cases, the third
party service provider is the only party responsible for providing
services to Customer. In those cases, Customer will look solely to
the third party service provider for any loss, claims or damages
arising from or relating to the purchase or provision of such
services. Customer hereby releases TANGO-ENTERTAINMENT and its affiliates from any
and all claims arising from or relating to the purchase or provision
of any such services by third party service providers. Services may
be subject to tax.
Arbitration Any claim, dispute, or controversy
(whether in contract, tort or otherwise, whether preexisting,
present or future, and including statutory, common law, intentional
tort and equitable claims) arising from or relating to the products
or services sold pursuant to these terms and conditions of sale, the
interpretation or application of these terms and conditions of sale
or the breach, termination or validity thereof, the relationships
which result from these terms and conditions of sale (including, to
the full extent permitted by applicable law, relationships with
third parties who are not signatories hereto), or TANGO-ENTERTAINMENT's advertising
and marketing (collectively, a “Claim”) WILL BE RESOLVED, UPON THE
ELECTION OF TANGO-ENTERTAINMENT, CUSTOMER OR THIRD PARTIES INVOLVED, EXCLUSIVELY AND
FINALLY BY BINDING ARBITRATION. If arbitration is chosen, it will be
conducted pursuant to the Rules of the American Arbitration
Association, with offices in Chicago, Illinois. If arbitration is
chosen by any party with respect to a Claim, neither TANGO-ENTERTAINMENT nor
Customer will have the right to litigate that Claim in court or to
have a jury trial on that Claim or to engage in pre-arbitration
discovery, except as provided for in the applicable arbitration
rules or by agreement of the parties. Further,
Customer will not have the right to participate as a representative
or member of any class of claimants pertaining to any Claim.
Notwithstanding any choice of law provision included in these terms
and conditions of sale, this arbitration agreement is subject to the
Federal Arbitration Act (9 U.S.C. §§ 1-16). The arbitration will
take place in Chicago, Illinois. Any court having jurisdiction may
enter judgment on the award rendered by the arbitrator(s). Each
party will bear its own cost of any legal representation, discovery
or research required to complete arbitration. The existence or
results of any arbitration will be treated as confidential. Notwithstanding anything to the contrary contained
herein, all matters pertaining to the collection of amounts due to
TANGO-ENTERTAINMENT arising out of sales hereunder will be exclusively litigated in
court rather than through arbitration.
Orders; Payment Terms; Interest; Taxes Orders
are not binding upon TANGO-ENTERTAINMENT until accepted by TANGO-ENTERTAINMENT. Terms of payment are
within TANGO-ENTERTAINMENT's sole discretion. Invoices are due and payable within
the time period specified on the invoice, measured from the date of
invoice. TANGO-ENTERTAINMENT may invoice Customer separately for partial shipments.
Customer agrees to pay interest on all past-due sums at the lower of
one and one-half percent (1 1/2%) per month or at the highest rate
allowed by law. Customer is responsible for, and will indemnify and
hold TANGO-ENTERTAINMENT harmless from, any applicable sales, use, transaction,
excise or similar taxes (but not taxes imposed or measured by TANGO-ENTERTAINMENT's
net income), and from any federal, state or local fees or charges
(including, but not limited to, environmental or similar fees),
imposed on, in respect of, or otherwise associated with the order.
Customer must claim any exemption from such taxes, fees or charges
and must provide TANGO-ENTERTAINMENT with the necessary supporting documentation at
the time of purchase. Any sales, use or other applicable tax or fees
or assessments is based on the location to which the order is
shipped. In the event of a payment default, Customer will be
responsible for all of TANGO-ENTERTAINMENT’s costs of collection, including court
costs, filing fees and attorney’s fees.
Return Privileges
Please contact TANGO-ENTERTAINMENT at 310.458.3900, 24
hours a day, 7 days a week or via email at to obtain a Return Merchandise Authorization (RMA) before shipping
product back to TANGO-ENTERTAINMENT. This will expedite and help ensure the proper
action or credit upon processing.
In order to expedite a return, please have the following
information on hand when requesting an RMA number: Customer
number, invoice number, serial number, reason for return, action
to take (replacement/repair/return/credit) and whether the box has
been opened or is manufacturer sealed. Click here to request an
RMA online.
Please return all products 100% complete including all
original manufacturer boxes with the UPC code and packing
materials, all manuals, blank warranty cards, accessories and any
other documentation included with the original shipment. RMA
approval is contingent upon, among other things, the products
being 100% complete.
Customer is responsible for shipping charges to TANGO-ENTERTAINMENT’s
distribution center for all products being shipped for return,
exchange or replacement. Products exchanged or replaced will be
shipped by TANGO-ENTERTAINMENT to Customer, at TANGO-ENTERTAINMENT’s expense, using the same
shipping method as was used by Customer to ship the original
products back to TANGO-ENTERTAINMENT. If the carrier selected by Customer is not
used by TANGO-ENTERTAINMENT, a comparable shipping method will be selected.
Customer is responsible for all risk of loss and damage to
products being shipped for return, exchange or replacement. Please
fully insure return shipment in case of loss or damage. Please use
a carrier that is able to provide you with proof of delivery such
as UPS, Federal Express or Airborne Express. This is for your
protection as well as to ensure quick action on your return.
Return privileges vary by manufacturer. Please contact TANGO-ENTERTAINMENT
Customer Relations at
info@tango-entertainment.com
for details.
Return shipping address: TANGO-ENTERTAINMENT Attn: Returns
Department (Place your RMA number on this line) 1531 14th
Street
Santa Monica CA 90404
Failure
to return a product within the applicable return period will be
deemed to be an acceptance of the product.
Damaged Products If Customer receives damaged
products, please refuse the products upon original delivery attempt.
If damaged products are accepted from the carrier, such damage
should be noted on the carrier delivery record. Please save the
product and the original box and packaging and notify TANGO-ENTERTAINMENT
immediately to arrange for a carrier inspection and a pick up of
damaged products. Please notify TANGO-ENTERTAINMENT Customer Relations at
info@tango-entertainment.com
of damaged products WITHIN THE FIRST 10 DAYS of receipt. Timely
receipt of this information is necessary for TANGO-ENTERTAINMENT to file a damage
claim.
Check Payment Policy TANGO-ENTERTAINMENT
will accept a cashiers check or money order on all COD orders. TANGO-ENTERTAINMENT
will accept personal or business checks up to $12,000 at the
Business Technology Centers, subject to verification. TANGO-ENTERTAINMENT will
accept personal and business checks for prepay orders. Allow 10
business days for clearing.
Contacting
TANGO-ENTERTAINMENT Click
here for TANGO-ENTERTAINMENT contact information.